Williams Eye Institute is rated 4.9 out of 5.0 based on 1664 ratings.
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Very professional and thorough. I also was taken care of promptly
I believe the staff at Williams Eye Institute are the best ophthalmology professionals in NW Indiana. And I’m a patient that has seeing them for over 30 years!
They were very kind and very thorough. I highly recommend them.
Wonderful and helpful staff. Dr. Ann is the best. You get great care with top notch service. I’d highly recommend Dr Ann, Dr Doug Dr Blake or Dr. Kelly
Where do I begin? The wait time was extremely long. I arrived 15 minutes before my appointment and didn’t get triaged until 45 minutes AFTER my appointment time. Then I waited another 20 minutes to see the dr. I saw Dr.Williams (the son) and he wasn’t very thorough, AT ALL. I expressed my concerns and he basically told me it was nothing. CLEARLY it’s something if I made an appointment to come and see an ophthalmologist! He told me it could be one of SEVERAL things, not ordering any type of testing be done to narrow it down. His level of “care” was absent and he didn’t show any type of empathy regarding my issue. He pushed me off with general wetting drops and suggested I go see another doctor for a “second opinion.” My eyes aren’t dry, the drops weren’t necessary. He was THE ABSOLUTE WORST!!! He was in the room with me for all of 3 minutes and rushed the entire visit through. I’ll be sure to NEVER recommend him or this practice to anyone. Anywhere I go, I expect the medical professional I see to at least show some type of concern, ultimately that they care and not to treat me as if I’m just another patient, and he needs to hurry up & get to the next. That’s exactly how he made me feel. I left with no real answers and essentially no treatment plan or true diagnosis. Family practice or not, they need to hire people who actually care and are capable of being empathetic to their patients. This was the worst. If I could give them NEGATIVE STARS, I would. Please save yourself and your time and find another practice.
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